Privacy Policy

Your privacy matters to us. This Privacy Policy explains what information we collect, how we use it, how we store it, and the steps we take to keep it secure when you visit or interact with our website. We encourage you to read it thoroughly to understand how we manage your personal data.

Commitment to Your Privacy

Your trust is important to us. We are dedicated to protecting the privacy of everyone who visits our website or uses our services.

This policy explains what data we collect, how we use it, how we protect it, and the choices you have about your information.

What Information We Collect

The following types of personal data may be collected and stored by us:

a) Technical Information

Your IP address
Geographic location
Browser type and version
Referral source
Length of visit
Pages viewed and navigation patterns

This information is used for analytical purposes to improve our website’s functionality and user experience.

b) Transactional Information

Any details related to purchases made through our website
Billing and delivery addresses
Purchase history
Payment information (Note: We do not store payment card details)

c) Account Registration and Profile Data

Full name (title, forename, surname)
Email address
Postal address and postcode
Phone numbers, including mobile numbers
Employment status or professional details (if applicable)
Any other information you voluntarily provide when registering or updating your account

d) Subscription and Communication Data

Information provided when you subscribe to our newsletters or services
Preferences for communication and content delivery

e) Other Voluntarily Submitted Information

Information sent via contact forms, surveys, or customer service inquiries
Feedback or messages you send us directly

Use of Cookies

Cookies are small files stored on your device to help websites remember user information.

a) Types of Cookies We Use

Session Cookies: Temporary files deleted after you close your browser.
These cookies stick around on your device for a while—even after you close your browser—unless you remove them yourself.

b) How We Use Cookies

To recognize returning users
To customize user experience
To track and analyze how the website is used (using services like Google Analytics)

You can control or disable cookies in your browser settings, but this may affect website functionality.

How We Use Your Personal Information

We only use your data in ways that are necessary, lawful, and transparent. Your personal data may be processed for the following specific purposes:

Operate and manage our website
Personalize your experience and content
Process purchases and provide services you request
Send transactional or service-related communications
Respond to your inquiries, requests, or complaints
Send email newsletters or promotional content (only if you’ve opted in)
Share non-identifiable analytics with third-party services to improve our offerings
Protect against fraud and ensure website security
Comply with legal and regulatory obligations

We will only use your personal information for marketing purposes if you give us explicit consent. You can opt out at any time.

Sharing Your Information

We respect your data and only share it under specific conditions:

a) With Internal Teams and Trusted Partners

Employees, agents, suppliers, or contractors who need the information to provide services or operate the site
These parties are obligated to handle your data responsibly

b) In Legal Circumstances

If we are required by law to disclose information
To establish, exercise, or defend our legal rights

To cooperate with law enforcement or regulatory investigations

c) In Business Transfers

If our business or assets are sold or merged, data may be shared with potential buyers as part of the transaction

Rest assured, we won’t ever sell or rent your personal info to others for advertising or marketing.

Security of Your Personal Data

We implement strong security measures to prevent unauthorized access, misuse, loss, or alteration of your personal data.

Personal data is stored on secure, password-protected servers
All sensitive transactions are encrypted using SSL (Secure Socket Layer) technology
We regularly update our security protocols and restrict access to sensitive information
You are solely responsible for maintaining the confidentiality of your account credentials and any activities conducted under your account.

While we strive to protect your data, please understand that no internet transmission is 100% secure.

Google Analytics and Advertising

We use Google Analytics and Google Ads (including Remarketing features) to analyze user behavior and serve relevant ads.

a) How It Works

Google uses cookies to collect non-personal data about your visits
This helps us tailor content and ads to your preferences

b) Your Privacy with Ads

We do not collect or share sensitive or personally identifiable information (like email, credit card info, or health data) through advertising platforms
We do not use remarketing lists in ways that violate Google’s policies

You can opt out of Google Display Network ads or customize your ad preferences by visiting the Google Ads Settings.

Your Rights as a User

You have the right to:

Access your personal data: You may request a copy of the information we hold about you. A small fee (£10) may apply.
Update your information: You can request corrections to inaccurate or outdated data.
Object to marketing: You can opt out of marketing emails or messages at any time.
Request data deletion: In certain cases, you can ask us to delete your personal data from our systems.

To exercise your rights, contact us via the email address provided on our website.

Changes to This Policy

We may occasionally update this Privacy Policy to reflect changes in laws, technology, or business practices. Updated versions will be posted on this page, and we may notify you by email if the changes are significant.

We recommend reviewing this policy from time to time to stay informed.

Third-Party Websites

Our website may contain links to external sites. While we care about your privacy, we can’t control how other websites protect your information. Always check their privacy policies too.

We encourage you to read their policies before sharing any personal information.

Keeping Your Information Up to Date

If any of the personal data we hold about you is inaccurate or outdated, please let us know so we can update it promptly.

Contact Us

If you have any questions or concerns about this privacy policy or how your data is handled, please get in touch via our website contact form or email.

Mail Address: [email protected]

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